What is Critical Event Management Software?
Critical event management software is a specialized platform that helps organizations identify, assess, and respond to critical events, such as extreme weather conditions, cyberattacks, and supply chain disruptions, in real time. With tools that monitor events, integrate and analyze data, and facilitate coordination, critical events like disruptions, and emergencies that threaten business operations, employee safety, and company reputation can be handled immediately.
Importance
Over the last decade, there have been disruptive occurrences with adverse effects on businesses across the globe, including public health crises, cyber security breaches, and worsening natural calamities. Organizations must adapt to these challenges and effectively handle critical situations to ensure business continuity and, more importantly, safeguard the well-being of employees and stakeholders. Utilizing a high-quality and full-featured critical event management platform offers several benefits to organizations. Here are just some reasons for investing in one:
Increases Situational Awareness – Critical event management solutions consolidate data from multiple sources, providing users with a comprehensive view of the event. It helps managers make better decisions, even as situations rapidly evolve in real time.
Facilitates Swift Response – With the help of early warning systems, organizations are immediately alerted to take proactive measures. Real-time communication tools foster collaboration among team members and across various departments, aiding in efficient and prompt event management.
Automates Response and Recovery Workflows – The software also furnishes a centralized platform for overseeing incident response strategies, resource distribution, and other vital aspects of emergency readiness. Aside from mitigating the impacts of the threat, risk and compliance managers can also start working on rehabilitation and conduct post-incident analytics for future improvements.
Key Features
Emergencies and disruptive events continue to evolve and, in an interconnected world, can become more complicated to fix. Organizations should invest in the most suitable critical event management tools to ensure success in this complex endeavor. Here are some of the essentials:
Customizable Templates for Response Plans
Centralized Collaborative Platform
Resource Tracking and Management
Real-Time Monitoring Tools with Alerts and Notification
Mapping and Geo-Location
Incident Tracking and Management
Collaborative Tools
Analytics and Reporting
Integrations (e.g., with Mass Notification Systems, Evacuation Management)
Mobile Accessibility with Offline Capabilities
How to Choose the Right Critical Event Management Software
Any of the critical event management software listed can help HSEQ teams, field services, operational and facility supervisors, and risk managers handle critical events efficiently. Before making your final choice, take another look at your options in the summary below:
Critical Event Management Software | Free Version | Paid Plan | Mobile App |
SafetyCulture | Yes | $24/user/month* | Yes |
Crises Control | No | Contact for pricing | Yes |
Everbridge 360 | No | Contact for pricing | Yes |
Konexus | No | Contact for pricing | Yes |
D4H | No | $5,300/year | Yes |
Noggin | No | Contact for pricing | Yes |
Catapult EMS | No | $1,188/year | Yes |
* billed annually