General Contractor
Discover what general contractors are, why they are important, and how to find a good and efficient general contractor.

Published 27 Aug 2024
Article by
7 min read
What is a General Contractor?
A general contractor is a person or a company that is in charge of coordinating and supervising a construction project. General contractors are a necessity in almost all building and remodeling projects, including the ones for residential properties. These professionals are in charge of both the fine details and major concerns in construction projects. Examples of their responsibilities include securing permits, overseeing the work, and making sure everything goes according to plan.
With that said, a general contractor’s work doesn’t end with overseeing the project. A licensed general contractor usually takes on other responsibilities such as securing worker’s compensation and liability insurance for everyone in the project.
General contractors are in charge of making sure everything goes right in a project. And if something goes wrong, the contractor should be able to put things back in the right direction. For example, if a worker accidentally damages the client’s property while on-site, the contractor should be in charge of resolving the issue between both parties.
At the end of the day, the general contract of a construction or renovation project ensures that workers don’t overlook anything and stick to the procedure. This is to promote safety, minimize risks, make sure everything goes to plan, and meet a client’s needs.
Types
There are many types of contractors. Electricians, carpenters, drywallers, and painters are all a type of contractors. But when talking about general contractors, they are primarily divided into two different categories: traditional and design-build contractors.
Traditional Contractors
Traditional general contractors are only in charge of making sure everything goes to plan. They aren’t in charge of planning a building, making sure all details are accounted for, or thinking about different concepts. Instead, they execute the plans, designs, and concepts developed by the professionals involved in the project. Usually, an architect or designer handles the project plan then the general contractors bid to complete the work. The contractor with the lowest bid usually gets the project.
Design-Build Contractors
Design-build contractors are more involved in the process. These contractors aren’t just responsible for completing the work. Instead, they are there for the conceptualizing and planning processes as well. These contractors are generally more hands-on and allow for more cohesion in whatever project they take on. However, they will also charge more than traditional contractors most of the time.
Licensing Requirements for General Contractors
General contractors who work with an established business or work for an established business usually earn an above-average salary. However, to earn this, they need to be able to provide high-quality service. And one of the ways to assure clients that the general contractors follow procedure and can get the work done, aside from building a good reputation for themselves, is that they have certain licenses.
In the United States, every state has a distinct set of mandatory licenses for general contractors. There are many countries that do the same and require some sort of license for all general contractors. With that said, the requirements may vary depending on the jurisdiction, which is why it’s important to read up on the local rules and regulations.
While general contractors are usually not required to have a specific degree before getting their license, there are many professionals in the field with either construction management, civil engineering, or similar degrees.
With that said, practical experience is very much valued in this field. Experienced general contractors understand what new technology to implement on the site, understand trends in the construction industry, and are fully aware of best practices and what they have to do to meet the project goals and deadlines.
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Qualities of a Good Contractor
Licenses and papers won’t ensure a good contractor. When taking on a general contractor for a project, it’s important to look for certain traits to show that they are professional and can really get the work done. Some of these traits include:
Professionalism
General contractors always need to show professionalism when at work. This means they need to understand how to properly speak to clients, know how to manage different employees, and can communicate clearly. This is a great way to ensure that things run smoothly the whole way and problems are met head-on.
A Solution-Oriented Personality
There are always going to be bumps along the road when dealing with a construction project. This is one of the reasons why contractors need to work with checklists that cover all the bases. But even with the most sophisticated planning, no project will go without any problems. This is why you need a contractor who is good at finding solutions and has the creativity to think outside of the box. That way, it will be much easier to get over problems if and when they pop up.
Self-Awareness
It’s crucial for general contractors to understand that they are there to make a vision come to life. Even design-build contractors are there to meet the needs and preferences of the client. So, it’s important to find a contract that is aware of this fact and will be ready to listen to comments and take notes throughout the entire process.
Experience
As mentioned earlier, it’s very important for general contractors to have experience. This ensures that they understand the processes and know-how to make things work. On top of that, experienced contractors have wider networks, making it easier for them to find high-quality sub-contractors to accomplish other tasks.
Passion
A passionate contract is necessary for any construction project. Passionate contractors strive to meet goals and will make adjustments as necessary to finish a project. If a contractor shows genuine interest in a project and that they want to make things work, this is an indication of a seasoned professional.
Responsibilities of a General Contractor
General contractors are responsible for overseeing the entire construction process. They are usually responsible for making sure that there are skilled and professional individuals working each job and taking on a lot of other tasks.
But to break it down, let’s look at the three main phases of the construction process to see what general contractors do during each phase.
Pre-Construction
Preconstruction is the first phase of the process. Usually, general contractors handle the following tasks during this phase:
Determining the construction budget and managing it
Finding the right subcontractors for different parts of the project
Speaking with the architect to make sure everything is on the right track
Some contractors will take on more tasks than these. However, these are the first couple of tasks that general contractors have to handle when starting a project.
During Construction
When construction is in process, the general contractor takes charge of:
Overseeing all the aspects of the project
Making sure everyone sticks to the schedule
Finding and fixing problems along the way
During the construction delivery phase, the general contractor needs to make sure everything runs smoothly. To do this, they need to make sure that the project planning and subcontractor orientation was done properly.
Post-Construction
Once everything is finished, the contractor will have to:
Make sure all the waivers are collected
Check that everyone was paid for the work they did
Iron out issues that arise during the payment chain
General contractors handle a lot of tasks. This is why they need a proper set of construction tools and construction checklists to help them out. Make it easier for contractors to make sure everything is running smoothly and that they cover all bases during a project with a Construction Management Software like SafetyCulture.
SafetyCulture (formerly iAuditor) for General Contractors
What is SafetyCulture?
A great tool that any general contractor can use during construction projects is SafetyCulture. Construction companies and professionals worldwide use SafetyCulture to increase efficiency and improve their processes.
A notable SafetyCulture user in the industry is Infravision. This construction company has used SafetyCulture to turn 5-10 minute processes into shorter 30-second processes. SafetyCulture can offer similar benefits to general contractors, which can have a ripple effect on the whole construction process—ensuring safety, promoting efficiency, and driving down costs.
When the contractor is working to the best of their abilities, then things stay on track and sub-contractors can do the job properly. This is why tools such as SafetyCulture offer tons of benefits to general contractors and anyone else involved in the construction project.
SafetyCulture is an all-in-one platform they can use to track progress, generate reports, and even communicate with other subcontractors. The app is a great way to bring a general contractor’s responsibilities into the modern world. Some of SafetyCulture’s features that can aid general contractors include:
Create inspection checklists from templates that can be used to check certain construction processes and equipment
Generate reports that can show whether or not the project is on track or staying within the budget
Automated monitoring through the use of sensors to catch issues as they happen
Heads Up feature allows the contractor to communicate with other subcontractors and teams in one place, streamlining communications
Assign actions to different employees and subcontractors to ensure everyone knows what they have to do and when they have to do it
Connect with Training to make it easier to orient subcontractors and make sure they understand the project at hand
Utilize SHEQSY by SafetyCulture to improve workplace safety and reduce the risk of accidents during construction projects, especially for lone workers on-site
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